Privacy Policy
WEBSITE PRIVACY POLICY
Be Known, LLC
Effective Date: 3/24/2026
1. Introduction
This Privacy Policy explains how Be Known, LLC (“we,” “us,” or “our”) collects, uses, and protects your information when you visit our website www.beknowntherapy.com (the “Website”).
Important: This policy applies only to our public Website. If you are a client, your protected health information (PHI) is governed by our HIPAA Notice of Privacy Practices, which you will receive separately and can access at: secure.simplepractice.com under the “documents” tab.
2. Information We Collect
Personal Information You Provide:
- Name
- Contact information (email and/or phone)
- Services you are interested in
- State of Residence
Automatically Collected Information:
- IP address
- Browser type
- Pages viewed and visit duration
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information to:
- Respond to inquiries
- Schedule consultations
- Improve our Website
- Comply with legal obligations
4. HIPAA and Secure Communication
Do not share protected health information (PHI), diagnoses, medications, or sensitive clinical details through the contact form.
5. Third-Party Services
We use:
- SimplePractice – Scheduling & EHR
- WordPress – Web hosting
- Sender.net – E-mail Newsletter Subscription
These providers have their own privacy policies.
6. How We Share Your Information
We do not sell your personal information.
We may share information with:
- Service providers
- Legal authorities when required by law
- Others with your consent
7. Data Retention
Contact form submissions are retained for one year unless you request deletion or become a client.
For clients: Clinical records are retained per state/federal law (7 years).
8. Your Privacy Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Delete your personal information
- Opt out of marketing
If at any time you would like to unsubscribe from receiving future emails, there are one-step unsubscribe instructions at the bottom of each email.
California residents (CCPA) and EEA residents (GDPR) have additional rights. Contact us to exercise them.
- Security
We use reasonable security measures to protect your information, but no internet transmission is 100% secure.
- Children’s Privacy
We do not knowingly collect information from individuals under 18 through our Website.
11. Changes to This Policy
We may update this policy and will post changes here with a new effective date.
12. Contact Us
Email: info@beknowntherapy.com
Phone: +1 (513) 486-6621
Website: https://beknowntherapy.com/
14. Emergency Information
This Website is not for emergencies.
- Call 911 for immediate help
- Call or text 988 for the Suicide & Crisis Lifeline